Last Updated: 08/12/2025
Raymfield Uganda Limited (“we,” “our,” “us”) is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, engage with our services, or interact with us.
By using this website or submitting information to Raymfield Uganda Limited, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information You Provide
Full name
Email address
Phone numbers
Company or organization name
Job title or role
Billing and procurement details
Messages or inquiries submitted through forms
Documents shared for quotations, tenders, or supplier registration
b) Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent
Referring websites
Cookies and tracking data
c) Third-Party Information
We may receive information from:
Logistics and customs partners
Manufacturers and suppliers
Payment processors
Government or donor agencies (for compliance purposes)
2. How We Use Your Information
We use collected data to:
a) Provide and Improve Our Services
Process procurement requests and quotations
Facilitate supplier onboarding
Manage logistics, shipping, and delivery
Carry out compliance checks
Improve website functionality
b) Communicate With You
Respond to inquiries
Send updates about orders or service requests
Share company announcements, newsletters, or industry alerts
c) Administrative & Legal Purposes
Maintain accurate records
Prevent fraud or harmful activities
Comply with regulatory frameworks (PPDA, donor rules, import/export laws)
3. Legal Basis for Processing
Raymfield Uganda Limited processes personal data based on:
Contractual necessity: To provide procurement, logistics, and agency services.
Legal obligation: Compliance with tax, customs, procurement, and donor standards.
Legitimate interest: Business operations, fraud prevention, and service improvement.
Consent: When you voluntarily provide data through forms or communication channels.
4. How We Share Your Data
We may share your information with trusted third parties solely for operational purposes:
Certified suppliers and manufacturers
Freight and logistics partners
Customs and regulatory authorities
IT service providers and hosting services
Payment processors
Auditors, legal advisors, or compliance bodies
We do not sell, rent, or exchange your personal information with unauthorized parties.
5. Data Storage & Security
We implement strong security measures to protect your information, including:
Secure servers and encrypted communication
Access controls and authentication
Regular system monitoring
Staff confidentiality obligations
While we strive to safeguard all data, no system can guarantee 100% security. However, we take every reasonable step to protect your information.
6. Data Retention
We retain your information only for as long as necessary to:
Fulfill procurement or contractual obligations
Comply with legal, tax, or audit requirements
Maintain historical records for accountability
After this period, data is securely deleted or anonymised.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold
Request correction of inaccurate data
Request deletion of information (where legally permissible)
Withdraw consent for optional data processing
Object to data processing for marketing purposes
Request transfer of your data to another service provider
To exercise your rights, contact us using the details below.
8. Cookies & Tracking
Our website may use cookies to enhance user experience, including:
Performance and analytics
Session management
Marketing and personalization
You can adjust cookie settings in your browser, but disabling cookies may affect site performance.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
We encourage you to review their privacy policies before submitting any information.
10. Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of our website indicates acceptance of these changes.
12. Contact Information
If you have questions or wish to exercise your privacy rights, contact us at:
Raymfield Uganda Limited
📍 Plot 24 Sir Apollo Kaggwa Road, Bifro House, First Floor, Suite 7,
Opposite Stabex Fuel Station, Kampala, Uganda